Medical Secretary

Designation: Medical Secretary

Reports To: Chief of Medical Services

Job Summary The Medical Secretary will provide administrative, secretarial, and coordination support to the Chief of Medical Services (CMS), ensuring the smooth functioning of the office. The role involves managing schedules, coordinating meetings, maintaining confidential medical and administrative records, preparing official correspondence, and facilitating communication between the CMS, consultants, clinical departments, and hospital administration.

Key Responsibilities

- Manage the daily schedule, appointments, meetings, and calendar of the Chief of Medical Services.
- Coordinate with consultants, Heads of Departments (HODs), and other clinical and administrative teams on behalf of the CMS.
- Prepare, format, and maintain official letters, emails, reports, meeting agendas, minutes, and presentations.
- Maintain confidential records, documents, and correspondence related to the CMS office.
- Follow up on instructions, pending tasks, departmental reports, and action points assigned by the CMS.
- Arrange and coordinate meetings, clinical reviews, departmental discussions,



and other official engagements.
- Handle incoming calls, emails, and queries professionally and direct them to the appropriate departments.
- Assist in collecting, compiling, and consolidating clinical and administrative data and reports as required.
- Maintain proper documentation and filing systems, ensuring easy retrieval of records.
- Coordinate the submission of reports, approvals, and documents within stipulated timelines.
- Ensure strict confidentiality of patient-related information, medical records, and sensitive administrative matters.
- Perform other administrative and coordination duties assigned by the Chief of Medical Services.

Educational Qualification
- Any degree; a degree in Hospital Administration, Healthcare Management, or Business Administration is preferred.

Experience
- Minimum 1–3 years of experience in a secretarial or administrative role.
- Experience in a hospital or healthcare setting, preferably supporting senior medical leadership, will be an added advantage.

Work Location: In person

📌 Medical Secretary (Kochi)
🏢 Lakeshore Hospital and Research Centre
📍 Kochi