Responsibilities

- Support and maintain Manhattan Active Omni/OMS applications.

- Monitor orders, inventory, fulfilment, returns, and shipments.

- Troubleshoot production issues and perform root cause analysis.

- Manage integrations with WMS, ERP, POS, and e-commerce platforms.

- Collaborate with business and technical teams to resolve issues.

- Support enhancements, testing, deployments, and documentation.

- Ensure SLA adherence and system availability.

Preferred candidate profile

- Experience with Manhattan Active Omni/OMS.

- Strong understanding of order management and retail operations.

- Knowledge of omnichannel fulfilment processes.

- Experience in production support and incident management.

- Understanding of APIs, integrations, and middleware.

- SQL knowledge for troubleshooting and data validation.

- Robust communication and stakeholder management skills.

📌 Manhattan Consultant at An IT Service Company (Bengaluru)
🏢 Talentzo Delhi
📍 Bengaluru