Position: Manager to COO

Location: Dum Dum, Kolkata

Employment Type: Full-Time

Experience: 3–6 Years

Job Summary

We are looking for a highly organized, proactive, and responsible Manager to the Chief Operating Officer (COO) to support the COO in managing and monitoring multiple operational functions across the organization.

The candidate will be responsible for administrative coordination, FMCG-related operations, school visits, academic coordination, reporting, follow-ups, and inter-departmental communication. The role requires regular interaction with school authorities, department heads, operational teams, vendors, and senior management.

Key Responsibilities

1. COO Support & Coordination

· Assist the COO in managing day-to-day operational activities and priorities.

· Coordinate with different departments and ensure timely execution of tasks assigned by the COO.

· Prepare daily, weekly, and monthly operational updates and MIS reports.

· Maintain a proper follow-up tracker for key assignments, deadlines, and pending matters.

· Coordinate meetings, prepare agendas, record minutes, and ensure action points are followed up.

· Handle confidential information and management-related communication professionally.

· Act as a bridge between the COO and various departments, schools, and operational teams.

2. Administration & Office Operations

· Oversee and coordinate administrative activities across offices, schools, and other business units.

· Monitor housekeeping, security, maintenance, transport, infrastructure, and other administrative requirements.

· Coordinate with vendors and service providers for timely resolution of operational issues.

· Ensure proper documentation, records, and administrative processes are maintained.

· Identify operational gaps and recommend improvements to management.

· Monitor compliance with organizational policies and procedures.

3. FMCG / Business Operations

· Support the COO in monitoring FMCG business operations, including sales coordination, inventory, distribution, and supply chain activities.

· Coordinate with sales, purchase,



warehouse, production, and distribution teams.

· Monitor stock availability, movement, and operational requirements.

· Follow up with internal teams and vendors to ensure timely delivery and execution.

· Prepare operational reports and highlight business issues requiring management attention.

· Assist in identifying opportunities for process improvement and cost optimization.

4. School Visits & School Operations

· Conduct regular visits to different school branches to monitor overall operations.

· Interact with Principals, Heads, teachers, non-teaching staff, and administrative teams.

· Review school infrastructure, housekeeping, discipline, attendance, staffing, and general operational requirements.

· Identify issues during school visits and coordinate with concerned departments for timely resolution.

· Prepare detailed school visit reports and submit observations and recommendations to the COO.

· Monitor the implementation of management instructions across school branches.

· Follow up on pending requirements and ensure closure within the stipulated timeline.

5. Academic Coordination

· Coordinate with school leadership regarding academic and administrative requirements.

· Monitor the implementation of academic-related instructions and initiatives.

· Coordinate with Principals, Academic Heads, Coordinators, and teachers where required.

· Support management in monitoring academic activities, school events, examinations, meetings, and other institutional programs.

· Collect and consolidate academic and operational feedback from various schools.

· Identify areas requiring improvement and communicate them to the COO and concerned management.

6. Reporting & MIS





· Prepare and maintain daily, weekly, and monthly MIS reports.

· Consolidate reports received from different departments and school branches.

· Track operational KPIs, pending activities, branch requirements, and action points.

· Present findings and important updates to the COO in a clear and structured manner.

· Maintain dashboards and trackers using MS Excel / Google Sheets.

7. Team & Stakeholder Coordination

· Coordinate with HR, Accounts, Purchase, Operations, Sales, Academic, Administration, and School teams.

· Ensure smooth communication between Head Office and branch locations.

· Follow up with responsible personnel for timely completion of assigned tasks.

· Support the COO in resolving operational issues and maintaining accountability across teams.

Required Skills

· Strong administrative and operational management skills.

· Experience in FMCG operations will be preferred.

· Experience in school/education operations or academic coordination will be an advantage.

· Strong reporting and MIS preparation skills.

· Excellent MS Excel and Google Sheets knowledge.

· Strong communication and interpersonal skills.

· Excellent follow-up and coordination abilities.

· Strong problem-solving and decision-making skills.

· Ability to conduct independent school/branch visits and prepare detailed reports.

· Good understanding of vendor, facility, manpower, and administrative management.

· Ability to handle multiple responsibilities simultaneously.

· Strong organizational and time-management skills.

· Professional attitude with high confidentiality and accountability.

Educational Qualification

· Bachelor's degree in Business Administration, Management, Education, Operations, Commerce, or a related field.

· MBA/PGDM in Operations, Administration, Business Management, or HR will be an added advantage.

· Candidates with an academic/education-sector background will be preferred.

Pay: ₹38,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Manager to COO (Dum Dum)
🏢 Aditya Group Of Institutions
📍 Dum Dum