Roles & Responsibilities: Handle customer escalations, complaints and timely resolution of issues. Coordinate with clients and the sales team for order updates and delivery-related concerns. Liaise with courier partners for shipment tracking, delays, returns and delivery issues. Manage e-commerce orders, dispatches, order status updates and returns. Track pending shipments and ensure timely deliveries. Maintain logistics records and provide regular updates to the concerned teams.
📌 Logistics Executive (Kundli)
🏢 Harold
📍 Kundli