Pulse DMS implementation across channel, Automation digitization in revenue service processes across DABU Business intelligence analytics for fast decision, Field Digital Tools support , Effective Efficient Helpdesk operations development , Track improve Helpdesk operations KPI's Drive Initiatives to improve / enhance customer experience Channel satisfactions , Setting sales service process for Recent product

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📌 Lead - Digitalization - Operations Department (Pune)
🏢 Kirloskar Industries
📍 Pune