Follow the bank’s KYC, AML, and regulatory compliance policies. Identify and report suspicious or incorrect documents according to bank procedures. Maintain the confidentiality and security of customer information. 2.

Customer Service Executive Responsibilities

Handle customer queries and complaints professionally. Assist customers with account balance, bank statements, debit cards, and cheque-related queries. Help customers activate and use mobile banking and internet banking services.

Provide information about banking products, services, and procedures. Handle customer calls, emails, and walk-in inquiries. Forward unresolved complaints to the concerned department and follow up until resolution.

Maintain good customer relationships and ensure customer satisfaction. Support customers with account-related documentation and banking transactions. 3.

Required

Skill





Attention to detail and documentation accuracy. Knowledge of banking procedures and KYC guidelines. Ability to maintain customer confidentiality. 4. Eligibility and Expected Salary Criteria Details Qualification Graduate in any stream Experience Freshers and experienced candidates Computer Skills Basic computer knowledge and MS Office Expected Salary ₹15,000–₹25,000 per month (approx.)

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time

Education:
- Bachelor's (Required)

Work Location: In person

📌 Kyc & customer service executive(Banking) (Haridwar)
🏢 rudransh group
📍 Haridwar