We are seeking an Assistant Key Account Manager to support business growth across Quick Commerce and E-commerce channels. The role involves managing account operations, monitoring sales performance, supporting promotional activities, coordinating with internal teams, and maintaining relationships with platform partners.

The ideal candidate should have experience in key account management, e-commerce, sales operations, or business development within FMCG, food, or consumer product companies.

Key ResponsibilitiesKey Account Management

- Support the management of assigned Quick Commerce and E-commerce accounts.
- Coordinate with platform category and account teams to improve sales performance and product availability.
- Track account performance against business targets.
- Assist in preparing account plans, forecasts, and periodic business reviews.
- Identify opportunities for business growth within assigned accounts.

Sales Performance Management
- Monitor daily, weekly, and monthly sales performance.
- Track GMV, net sales, assortment performance, and SKU-level metrics.
- Analyze sales trends and identify areas requiring corrective action.
- Support planning and execution of new product launches.
- Monitor performance against business targets and growth objectives.

Commercial Management
- Support discussions related to platform commercials, margins, discounts, and promotions.
- Track trade spends and promotional investments.
- Review pricing and discount proposals.
- Coordinate with Finance teams for invoices, claims, deductions, and payment follow-ups.
- Maintain records of commercial commitments and spends.

Promotions and Visibility
- Coordinate promotional campaigns, discount programs, and seasonal activities.
- Work with platform teams to improve product visibility and discoverability.
- Track campaign performance and sales impact.
- Ensure promotional activities are executed as planned.
- Support visibility initiatives for key products and launches.

Inventory and Operations




- Monitor stock availability and inventory levels across platforms.
- Track stock-outs and support timely replenishment.
- Coordinate with Supply Chain and Operations teams on inventory planning.
- Monitor purchase orders, dispatches, fill rates, and fulfilment metrics.
- Support initiatives to reduce lost sales arising from stock unavailability.

Reporting and Analytics
- Prepare regular sales and account performance reports.
- Maintain trackers related to sales performance, pricing, discounts, and promotions.
- Analyze competitor activity and market trends.
- Support monthly and quarterly business reviews.
- Provide data-based recommendations and insights.

Stakeholder Coordination
- Coordinate with internal teams including Sales, Finance, Marketing, Supply Chain, and Operations.
- Ensure timely communication of pricing updates, product information, and promotional plans.
- Follow up on operational and commercial action items.
- Maintain professional working relationships with external platform stakeholders.

Key Performance Indicators (KPIs)
- Sales and GMV growth
- Net sales performance
- Account profitability
- Product availability and fill rates
- Promotional execution effectiveness
- Return on trade investments
- Assortment expansion and new product performance
- Commercial claim closure and payment follow-up
- Accuracy and timeliness of reporting

Qualifications
- Bachelor's degree in Business, Commerce, Marketing, Management, or a related field.
- 1-3 years of experience in Key Account Management, Sales, E-commerce, Quick Commerce, or related functions.
- Experience working with Quick Commerce or E-commerce platforms is preferred.
- Proficiency in Microsoft Excel and data analysis.
- Understanding of margins, pricing, discounts, trade spends, and account profitability.
- Solid communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced environment.

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Key Assistant Account Manager (Bengaluru)
🏢 Smoor Chocolates
📍 Bengaluru