Company

Arcadia - Urjanet energies

Location

Tidel Park, Taramani, Chennai

Shift

Rotational shift : WorkFromHome(WFH)•

Day Shift = On-site (Office)

Degree : Engineering mandatory or MCA

Job Summary

We are looking for agile and customer-focused professionals for our US Voice Process. The candidate will handle inbound/outbound calls with US customers, resolve queries, and ensure high levels of customer satisfaction.

Key Responsibilities

- Handle inbound & outbound calls from US customers
- Provide accurate information and issue resolution
- Maintain professional communication at all times
- Meet quality and productivity targets
- Document customer interactions in CRM systems
- Escalate complex issues to the relevant teams

Required Skills




- Excellent English communication (verbal & written)
- Strong listening and problem-solving skills
- Basic computer knowledge
- Customer-centric approach

Eligibility Criteria
- Any Graduate / Undergraduate
- Experience: Fresher to 1 year
- Freshers with excellent communication can also apply

Salary & Benefits
- Salary: As per previous salary / industry standards
- Growth opportunities in international process

Contact / Apply Share your resume or contact:

Suriya (phone hidden)

HR Recruiter

📌 International Voice Process Executive (Chennai)
🏢 CIEL HR
📍 Chennai