TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

- Technical troubleshooting over calls.

- Voice Process/Chat Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

- Graduate/Undergraduate degree

- Freshers with excellent communication skills can apply (no prior experience required)
- Candidates with 0-12 months of international voice process experience are also welcome to

Apply

Selection Process:

- HR Interview

- VNA (Voice and Accent) Assessment
- Ops Interview

Compensation:

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7





Perks and Benefits:

- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive perks package

Apply now:

CONTACT: (phone hidden) Janhavi

Role: Customer Success Associate, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer RetentionCustomer ServiceUK ProcessTeleperformanceConcentrix UpsellingCustomer SupportCustomer HandlingVoice ProcessInternational Voice ProcessInterpersonal SkillsConvincing PowerGood Communication in EnglishwnsSutherlandUS Voice Process

📌 International Voice Process Executive (Mumbai)
🏢 Tech Mahindra
📍 Mumbai