We are seeking an experienced Infor Integration Support Engineer to support and maintain integrations within the Infor CloudSuite environment. This role is responsible for ensuring reliable interface operations, resolving integration failures, and supporting uninterrupted data exchange across connected systems.
Key Skills & Responsibilities
Skills:
- Infor ION
- BOD Processing
- IPA
- Cloverleaf
- Web Services
- Interface Monitoring
- Async Monitoring
- Message Monitoring & Queue Management
- Exception Handling
- Troubleshooting
- Integration Architecture
- Interface Design & Data Flow Modeling
Responsibilities:
- Support day-to-day integration operations across enterprise applications.
- Investigate and resolve interface, connectivity, and transaction-processing issues.
- Manage integration exceptions and support incident resolution.
- Analyze failures and implement corrective actions.
- Review and recommend integration architecture and interface design improvements.
- Coordinate with internal teams and vendors to maintain integration stability.
- Support interface deployments and production support activities.
Qualifications
- Minimum 4-5 years of experience in integration support, middleware operations, or interface management, including hands-on experience supporting Infor CloudSuite environments.
- Demonstrated experience supporting global organizations or international clients, coupled with strong written and verbal communication skills.
- Healthcare industry experience is preferred.
Work Schedule & Support Requirements
- Availability to support U.S. Eastern Time business hours, including occasional after-hours support during releases and critical incidents.
- Reliable internet connectivity with backup support is required for remote work.