Role: Pharmacy Patient Care Coordinator(US Healthcare Voice Process)Experience: 2 years

Location: Bengaluru, Karnataka

Employment Type: 6-8 Month Contract extendable on the base of your performance

Payroll: Allegis Group

Location: Manyata Tech Park, Bangalore

Shift: Night Shift 5:30 PM to 2:00 AM IST/6:30 PM to 3:00 AM

Work Mode: 5 days' work from Office

Key Responsibilities:

- Handle high-volume inbound calls from patients, providers, pharmacies, and payers.
- Coordinate medication shipments, refill reminders, and patient support activities.
- Verify and document patient information accurately in pharmacy systems.
- Address customer inquiries related to prescriptions, benefits, and treatment support.
- Ensure compliance with HIPAA and healthcare documentation standards.

Requirements:

- Minimum 2 years of US Healthcare Voice Process experience.
- Experience in Patient Access, Pharmacy Support, Perks Verification, Prior Authorization, PAP, or Reimbursement programs.




- Excellent verbal and written English communication skills with a neutral accent.
- Strong listening, probing, and problem-solving abilities.
- Ability to work in a fast-paced, high-volume inbound call environment.
- Proficiency in CRM tools, MS Office, and pharmacy management systems preferred.

Immediate Joiners Preferred.

Any Inbound International exp. required.

Strong communication skills and US healthcare domain experience are preferred

Role: Healthcare & Life Sciences - Other, Industry Type: Insurance, Department: Healthcare & Life Sciences, Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills US HealthcareInbound CallsInternational Voice Patient CareInternational Voice ProcessUSUK ProcessInternational BPOInternational Calling

📌 Inbound Call Support (International ) (Bengaluru)
🏢 Allegis Group
📍 Bengaluru