Only immediate Joiners Preferred!

Job Type: Full-Time | Work From Office

Process: Digital Marketing Support

:

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The role involves assisting customers with their queries related to digital marketing tools, troubleshooting issues, and providing the best possible customer experience.

Key Responsibilities:

- Respond to customer queries through call, email, chat, and other support channels.
- Write transparent, professional, and customer-friendly responses.
- Understand customer problems and provide logical solutions.
- Assist customers with technical issues related to digital marketing platforms.
- Use AI tools to find information and resolve queries efficiently.
- Handle multiple CRM tools and applications while assisting customers.




- Manage difficult customer situations with patience and professionalism.
- Stay updated with new tools, technologies, and digital marketing trends.

Required Skills:

- Good written English and email communication skills.
- Strong logical reasoning and problem-solving abilities.
- Basic knowledge of computers and the ability to work on multiple screens.
- Willingness to learn and use AI tools and digital technologies.
- Ability to handle pressure and deal with challenging customer situations.
- Flexibility to adapt to new processes and updates.

Interested candidates, kindly share your updated resume to HR Divya- (phone hidden).

📌 Hiring For Ads Support Specialist! (Gurugram)
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