Job Requirement

Location of posting: Chennai (No.138,(OMR), near the Aavin Milk Factory, Sholinganallur)

Domain - Order Management

Graduation - Any Graduates

Shift time- Night shift

Experience: 1-2 Years

Job Role - Senior Process executive

Notice period: Immediate Joiner/15 Days

Job Role: Senior Process Executive-JL2

- Minimum 1-2 years of work experience preferably in any BPO set up with good communication. Learn and master the process quickly and meet the client requirement for high quality/accurate Service.
- Having a Hands-on experience in working on S&F; Domain Order Management
- Having hands on experience in Order creation (Quote to cash), Order updating, Pricing
- Adaptable working in night shifts
- Be able to take ownership and responsibility of service request resolution
- Be able to handle Outbound/Inbound Regular/Escalated Transactions
- on a timely manner through the official channels,



which tackles transactional details (i.e. Status updates, actions and SLAs)
- Be able to take ownership and action on requests and actively coordinate work to completion
- Ensure non-disclosure of any client specific information and to maintain password integrity
- Be able to meet set goals for Reliability, Efficiency and Quality and adherence to meet the client Requirements
- Be able to assist with reports as assigned by Team Leader.
- Be able to take the additional responsibilities
- Be able to adhere and report information security related incidents without any delay to the right authority. i.e. All information-related incidents, losses
- Any Graduate

Regards

Infosys BPM Recruitment Team

📌 Hiring For Any Graduates SNF Order Management at Chennai location
🏢 Infosys BPM
📍 Chennai