Job highlights

- Minimum 6 months experience in Voice/Customer Support with V5-level flawless verbal English

- Handle inbound queries, resolve customer issues, maintain professional tone, and meet AHT and CSAT metrics

- Fixed stipend of ₹40,000 per month

Interested candidates can connect with Ms. Khushboo-(phone hidden)

We are actively hiring Customer Support Executives for a top-tier process in Gurugram.

Key Responsibilities:

- Handling inbound queries, solving customer issues, and providing accurate solutions on call or chat regarding orders and products.

- Deliver an exceptional customer experience by maintaining a professional tone.

- Meet all performance metrics, including Average Handling Time (AHT) and Customer Satisfaction (CSAT).

Candidate Requirements

- Experience:



Only experienced candidates with a minimum of 6 months in a Voice/Customer Support role will be considered

- Communication: Candidates must possess strict V5-level communication skills with flawless verbal English.

- Working Hours: Comfortable working in rotational shifts within an 8:00 AM to 10:00 PM window.

- Schedule: 6-day working model with 1 rotational week off.

What We Offer

- A fixed stipend of 40,000 per month for experienced professionals.

- The prospect to work with one of Indias most recognizable premium e-commerce brands.

📌 Hiring Customer Care Associate For Voice Process || CTC upto 5.0LPA (Gurugram)
🏢 THR Consultants
📍 Gurugram