Title:Functional Consultant (SAP Payroll) ResponsibilitiesProvide support for issue resolution as per defined SLAs specifically investigation, solution identification, recommendation, configuration, unit testing and solution documentation

Prepare functional specifications and change control requests

Assess Support Pack configuration, as requirements directed and complete subsequent configuration and testing activities arising out of support pack application

Provide consulting services to client base, as required

Adhere to GlobalView configuration standards and conventions as well as ADP procedures and policies

Ensure that customer needs not effectively addressed within the current offering are communicated to GlobalView Product Manager

Provide relevant knowledge sharing opportunities for associates within Technical Services and Operations

Liaise with Account Management

Ensure up to date knowledge of the ADP GlobalView and associated services is maintained

Provide afterhours support as agreed with Client / Team Leader / Manager #





Technical SkillsStrong SAP Payroll experience in either end-to-end Implementation or Support environments

4to 10 years of SAP Payroll configuration experience CompetenciesProfessional manner and presentation with the ability to professionally set, manage and satisfy customer expectations through personal involvement or delegation

Demonstrated business consulting skills

Should be able to handle clients, able to set the expectation and manage client SPOCs.

Excellent written and verbal communication skills

Ability to work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships and implications

Demonstrated knowledge and application of key methodologies employed by technical services team

Demonstrated ability to work with a global team to achieve problem resolution

Ability to prioritise tasks and demonstrated time management skills

Ability to work collaboratively with associates to achieve team goals

📌 GVI APAC Project Services 171224 (Hyderabad)
🏢 ADP
📍 Hyderabad