Guest Relations Specialist (New Delhi)

Guest Relations Specialist (New Delhi)

24 Oct
|
Golf Island Residences
|
New Delhi

24 Oct

Golf Island Residences

New Delhi

Company Description Golf Island Residences offers Delhi’s first golf-facing luxury apartments on Golf Course Road in Dwarka, New Delhi. The community is designed to provide premium residential living with views of a well-maintained golf course and access to high-end amenities. Residents enjoy a sophisticated environment that blends modern architecture with recreational and leisure facilities.

The property focuses on delivering a refined living experience, emphasizing comfort, convenience, and quality service.

Role Description The Front Desk Receptionist is a full-time, on-site role based at Golf Island Residences in New Delhi. This role involves welcoming residents and visitors, managing check-ins and inquiries, and maintaining a skilled and friendly presence at the reception area.

Responsibilities include answering phone calls, directing queries to the appropriate team members, handling mail and deliveries, and maintaining visitor logs and basic records.

The Front Desk

Receptionist will also support administrative tasks such as scheduling appointments, coordinating with security and maintenance teams, and assisting with resident communications and notices.



Consistent adherence to community standards, confidentiality, and excellent service is expected in day-to-day operations.

Qualifications

- Candidates should possess strong customer service and communication skills to interact effectively with residents, visitors, and internal teams.
- Candidates should possess solid receptionist duties experience, including greeting guests, managing inquiries, and maintaining a professional front desk presence.
- Candidates should possess clerical skills such as basic data entry, record keeping, handling mail, and managing appointment schedules.
- Candidates should possess proper phone etiquette, including clear speaking, courteous call handling, and efficient call routing.
- Relevant skills such as fluency in English and local languages, familiarity with MS Office or similar software, and the ability to remain calm in busy or challenging situations are beneficial.
- Prior experience in hospitality, residential communities, or customer-facing roles is preferred; a high school diploma or equivalent is typically required.

📌 Guest Relations Specialist (New Delhi)
🏢 Golf Island Residences
📍 New Delhi

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