: General ManagerCompany: E-Vision India Pvt Ltd

Location: Faridabad, Haryana

Employment Type: Full-time, on-site

About the CompanyE-Vision India Pvt Ltd works in electronic security and surveillance solutions, including CCTV systems, video management software, and AI-enabled video analytics. We are looking for a General Manager to coordinate business operations, lead teams, and support the company’s growth through effective planning and execution.

Role OverviewThe General Manager will oversee day-to-day operations across sales, service, projects, and administration, working closely with management and department heads.

This role requires a practical leader who can take ownership, set clear priorities, resolve problems, and hold teams accountable. The person should be confident in making decisions, fair when handling people, and able to balance business requirements with customer commitments and employee concerns.

Key ResponsibilitiesBusiness Operations and Coordination

- Plan and oversee daily operations across departments.
- Define responsibilities, priorities, and timelines with department heads.
- Improve coordination between sales, technical, service, projects, accounts, and administration teams.
- Identify operational gaps, resolve bottlenecks, and follow up on pending work.
- Establish practical processes and ensure consistent implementation of company policies.

Team Leadership and Performance
- Set measurable targets and review team performance against agreed goals.
- Conduct regular reviews to track progress, identify concerns, and assign corrective actions.
- Guide managers and employees in planning work and meeting commitments.
- Address performance and conduct issues in coordination with HR and management.
- Make objective decisions based on facts, documented performance, and company policies.
- Promote accountability,



respectful communication, and cooperation across teams.

Sales and Business Development
- Work with the sales team to review enquiries, proposals, opportunities, and sales targets.
- Identify business development opportunities relevant to the company’s products and capabilities.
- Support important client discussions, negotiations, and commercial proposals.
- Ensure commitments made during the sales process are aligned with delivery capabilities.
- Coordinate with sales and accounts on payment follow-ups and outstanding customer issues.

Project Delivery and Customer Service
- Monitor project schedules, resource requirements, installation progress, and service commitments.
- Ensure teams understand the agreed scope of work and customer requirements.
- Address delays, resource constraints, and customer escalations with the responsible teams.
- Track project completion, documentation, handover, and closure of pending issues.
- Review recurring service concerns and drive corrective action.

Financial and Resource Management
- Prepare and monitor operational budgets in coordination with accounts and management.
- Review expenses, resource utilization, and project costs to identify avoidable expenditure.
- Support procurement and vendor coordination based on business requirements.
- Review commercial decisions within the authority assigned by management.
- Ensure spending and commitments follow established approval processes.

Reporting and Management Support




- Provide management with explicit updates on sales, projects, service performance, expenses, and operational concerns.
- Highlight risks early and recommend practical solutions.
- Maintain action plans with defined responsibilities and deadlines.
- Support business planning with relevant operational and performance data.
- Represent the company in client, vendor, and partner meetings as assigned.

Qualifications and Experience
- Relevant experience in general management, operations management, or a senior role involving responsibility across multiple functions.
- Demonstrated experience in managing teams, coordinating departments, and improving business operations.
- Experience in budgeting, performance monitoring, customer management, and business development.
- Bachelor’s degree in Business Administration, Engineering, Management, or a related field.
- An MBA or another relevant postgraduate qualification is an advantage.
- Experience in electronic security, surveillance, technology, system integration, or project-based businesses is preferred.
- Understanding of CCTV systems, VMS, or related technical solutions is an advantage.

Essential Skills and Attributes
- Strong leadership, planning, and execution skills.
- Commercial awareness and the ability to understand budgets, costs, and business performance.
- Clear communication, negotiation, and problem-solving skills.
- Confidence to handle difficult conversations and take responsibility for decisions.
- Fair judgment, professional integrity, and respect for confidentiality.
- Ability to delegate effectively and follow through on commitments.
- Ability to manage competing priorities while maintaining quality and meeting deadlines.
- Willingness to work full-time from the Faridabad office.

📌 General Manager (Faridabad)
🏢 Evision India
📍 Faridabad