Key Responsibilities

- Manage day-to-day front office and reception operations.

- Supervise front office executives and other team members.

- Ensure smooth patient registration, admission, discharge, and appointment processes.

- Handle patient and bystander queries, complaints, and escalations professionally.

- Coordinate with doctors, nursing staff, billing, insurance, and other departments.

- Monitor staff performance, duty rosters, attendance, and shift allocation.

- Ensure proper patient communication and service quality.

- Maintain accurate records, reports, and documentation.

- Identify opportunities to improve patient satisfaction and operational efficiency.

Qualifications

- Degree or postgraduate qualification in Hospital Administration or Healthcare Management

- Minimum 10+ years of experience in the hospital industry

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Front Office Manager (Thrissur)
🏢 westfort hi
📍 Thrissur