Responsibilities

- Key responsibilities may include but will not be limited to the following.

- Provide onsite leadership to team members within department, including regular performance and career conversations.

- Recruit and onboard new team members as needed.

- Build key relationships with business partners onsite and onshore, specifically leadership counterparts.

- Ensure team members adhere to policies and written supervisory procedures associated with their functions.

- Optimize efficiency and productivity within the team and share opportunities to improve with business partners (e.g., technology improvement opportunities) .

- Ensure team members are meeting performance and quality objectives.

- Complete various projects and/or assignments as needed.

- Stay current on all policies and procedure changes.

- Drive employee engagement and a culture of teambuilding and inclusion.

Education

- High School Diploma/Equivalency.

- College degree preferred.

- 10-15 years of work experience in a field relevant to the position preferred.

Knowledge/Skills

- Evidence of strong leadership capabilities or previous supervisory experience.

- Excellent interpersonal and client service skills.





- Effective problem solver.

- Strong communication skills, written and verbal.

- Detail orientated with superior organizational skills and ability to prioritize.

- Advanced Microsoft Office skills (Word, Excel, Outlook and PowerPoint).

- Strong time management skills.

- Team player with the ability to collaborate with others.

- Ability to work in a rapid-paced, evolving environment across multiple time zones.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Operations - Other,

Industry Type: Banking,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills asset managementcommunication skillsemployee benefitsemployee engagementfield servicefinancial servicesmicrosoft officesecuritiestime management skillswealth management

📌 Field Service Team Manager, Client Segments, Vice President (Mumbai)
🏢 Morgan Stanley
📍 Mumbai