Dapodi, Pune, Maharashtra, India

Staff

Purpose of the Role

- Close assign task of Machine commissioning , Service request warranty / Non Warranty / ASC, Preventive maintenance warranty / ASC with the target period.
- Responsible for revenue generation as per target in on warranty service , ASC and spares sale.
- Take follow up with customer for purchase order , Proforma Invoice with HO , Payment follow up with customer and spares dispatch from HO after receipt of Payment.
- Responsible for collection of receivable and return of defective spares to HO for analysis.

Responsibilities & Accountabilities

- Ensure machine commissioning with in target period with signing of commissioning report
- Closing service request with in the target period 90% complaint closing on same day with signing of service report
- Carry out preventive maintenance warranty / ASC as per the guidelines.




- Provide inputs to CSD for critical complaints and product improvement
- Generating service revenue through non warranty service , Annual service contract as per target. Arrange to send ASC quote to customer after expiry of warranty period and follow up for ASC Order.
- Generating spares enquiry during service visit and achieve target. Arrange for quotation from HO spares dept.
- Ensure targeted Hit Ratio from enquiry to sale for spares business.
- Achieving revenue of ASC / Spares as per monthly target.

Job Snapshot

Updated Date

22-10-2026

Job ID

Job1292

Department

Management

Location

Dapodi, Pune, Maharashtra, India

Employee Type

Staff

Employee Sub Type

Staff - Probationer

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