Designation: Executive Operations

Experience: 1-3 Years

Key Responsibilities:

● On-board high-quality driver partners and vendors

● Ensure that they are well trained, process-driven and customer-centric.

● Ensure delivery on SLA’s promised to the customer

● Restore operations to normalcy when things break

● Hire, coach and mentor a team of Managers

● They control the P&L; for their patch.

● They must optimize the cost and increase overall efficiency.

● They are responsible for Implementing SOPs across multiple sites

● They are responsible for growth of both the Revenue and the Net margin for their sites.

● Internally, they manage Cluster Managers and collaborate with the Finance, Compliance, and Human Resources team.

Candidate Requirement description:

● 1- 3 years of experience in an on-the-ground, fast-paced business.





● Willingness to deal with a blue-collar workforce every day.

● Advanced MS Excel skills a must - formulas, VLOOKUP, pivots etc.

● Strong communication skills in English and the local language.

● Willingness to travel between different cities.

● A good understanding of the city and its layout will be a big plus.

● Prior experience in an operations role will be a big plus.

● Entrepreneurial – growth mindset, agile individual with positive outlook.

● Confident, highly motivated self-starter who is willing to get his/her hands dirty.

● Attention to detail with the ability to build relationships.

● Must demonstrate high levels of ownership, bias for action and problem solving

📌 Executive - Operations (Karnataka)
🏢 Mahindra Logistics
📍 Karnataka