Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, address member queries over chat, email, ECHS. Making outbound calls wherever required.
Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, address member queries over chat, email, ECHS. Making outbound calls wherever required.
- High School Graduate/Diploma with CEF B1-5 Level proficiency, one year of experience in a voice process or prior level with eighteen months of process experience
- Proficient in computer operations, including navigating multiple systems and keyboarding
- Solid analytical mindset with effective problem-solving and comprehension skills
Role: MIS Executive, Industry Type: Analytics / KPO / Research, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate, Diploma in Any Specialization read more
Key Skills VoiceBPOComputer OperatingDomestic BPOInternational BPOAnalyticalInboundCustomer ServiceCustomer CareHealthcareCustomer SupportVoice ProcessOperationsInbound ProcessOutboundCallingInternational Call CenterTelecallingNon VoiceCommunication Skills
📌 Executive (Pune)
🏢 EXL
📍 Pune