Executive – Admission & Billing

Department: Admission & Billing

Location: P. D. Hinduja Hospital & MRC (Khar Unit)

Designation: Executive – Admission & Billing

About the Role

The Executive – Admission & Billing will be responsible for managing the patient admission process, ensuring accurate documentation, handling billing activities, and assisting patients and their families with billing and insurance-related queries. The role requires strong attention to detail, effective communication, and the ability to coordinate with multiple hospital departments.

Key Responsibilities

- Process patient admissions and ensure accurate completion of all required documentation.
- Verify patient details, insurance information, and eligibility as per hospital procedures.
- Handle billing-related activities, including preparation and verification of bills.
- Address patient and family queries related to admissions, billing, payments, and insurance.
- Coordinate with insurance/TPA teams for authorization and other related requirements.
- Coordinate with various hospital departments to ensure smooth patient movement and admission processes.
- Maintain accurate and updated patient records and billing information.
- Ensure timely and accurate data entry into hospital billing/HIS systems.
- Follow hospital policies, billing procedures, and insurance guidelines.
- Maintain confidentiality and accuracy of patient and financial information.
- Assist in resolving discrepancies related to billing, insurance, and patient accounts.

Mandatory Skills

- Knowledge of hospital admission and billing processes.
- Knowledge of medical billing and insurance/TPA processes.
- Experience with Hospital Information System (HIS) / billing software.
- Proficiency in MS Office, particularly MS Excel and Word.
- Strong communication and interpersonal skills.
- Good organizational skills and attention to detail.
- Ability to handle multiple tasks and work in a patient-facing workplace.
- Ability to coordinate effectively with patients, relatives, insurance teams, and hospital departments.





Qualification & Experience

- Qualification: Graduate in any discipline.
- Experience: Prior experience in hospital admission, billing, insurance/TPA, or a similar healthcare role is preferred.
- Candidates with relevant experience in a hospital or healthcare setting will be preferred.

Key Competencies

- Patient Service Orientation
- Communication Skills
- Attention to Detail
- Coordination & Teamwork
- Problem Solving
- Time Management
- Accuracy in Documentation & Billing
- Professionalism and Confidentiality

About the Role:
- The Executive - Admission and Billing will be responsible for ensuring a smooth admission process for patients at Hinduja Hospital.
- This role includes managing patient data, verifying insurance details, and handling billing inquiries efficiently.
- The position requires excellent communication skills to interact with patients and medical staff effectively.

About the Team

- The team consists of dedicated professionals focused on providing high-quality patient services and ensuring operational excellence.
- Collaboration and teamwork are emphasized in achieving the hospital’s goals and enhancing the overall patient experience.
- Continuous training and development opportunities are provided to ensure that team members are up-to-date with the latest billing and admission processes.

You are Responsible for

- Processing patient admissions and ensuring accurate documentation and data entry.
- Coordinating with various departments to facilitate seamless patient flow and addressing any billing-related queries.
- Maintaining up-to-date knowledge of insurance policies and hospital billing procedures to assist patients effectively.

To succeed in this role – you should have the following:

- Strong organizational skills and attention to detail to manage multiple tasks effectively.
- Proficiency in billing software and MS Office applications for efficient data handling.
- Excellent interpersonal skills to foster positive relationships with patients, families, and healthcare staff.
- Prior experience in a healthcare setting or knowledge of medical billing processes is preferred.

📌 Executive - Admission and Billing (Mumbai)
🏢 Hinduja Hospital
📍 Mumbai