Job Summary

- Handle inbound and outbound customer interactions

- Deliver support via Voice, Chat, and Email

- Ensure quality, productivity, and performance standards

Key Responsibilities:

- Handle customer queries professionally

- Provide accurate information and issue resolution

- Maintain service quality and customer satisfaction

- Achieve productivity and performance targets

- Follow SOPs and compliance guidelines

- Coordinate with TL and Quality teams

Required Skills & Eligibility:

- Solid communication skills (English / Hindi)

- Graduate / Under-Graduate candidates

- Basic computer knowledge

- Fresher's & experienced candidates welcome

- Positive attitude and willingness to learn

Experience & Benefits:

- 0–3 years of experience

- In-hand Salary: ₹22,000 – ₹25,000

- Performance-based incentives

- Paid training & learning support

- Fast-track career growth opportunities

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Escalation Desk - Day Shifts (Sahibzada Ajit Singh Nagar)
🏢 Lead Bridge Consulting
📍 Sahibzada Ajit Singh Nagar