: ERP Implementation Executive

Company: SchoolCanvas

Department: Implementation & Customer Success

Job Title: ERP Implementation Executive

Employment Type: Full-Time

Location: Bengaluru

Travel Requirement: Willingness to travel to client locations

About SchoolCanvas

SchoolCanvas is an end-to-end School Management ERP solution designed to automate and streamline the day-to-day operations of educational institutions. Our platform empowers schools with integrated workflows, insightful reports, and real-time dashboards that support efficient decision-making and improved operational productivity.

At SchoolCanvas, we are committed to delivering innovative, technology-driven solutions that transform the way educational institutions operate. Our vision is to provide a comprehensive, 360-degree IT solution to schools, irrespective of their existing technological infrastructure or expertise.

With a comprehensive suite of modules covering student information, fee management, attendance, examinations, human resources, accounts, and more, SchoolCanvas enables educational institutions to manage their operations seamlessly through a single, integrated platform.

About the Role

We are looking for a proactive, detail-oriented, and customer-focused ERP Implementation Executive to manage the end-to-end implementation of our School Management ERP software across educational institutions.

The successful candidate will work closely with school administrators, management teams, teachers, and internal technical teams to understand institutional requirements, configure the ERP system, coordinate data migration, conduct user training, and ensure a smooth transition from existing systems.

This role requires solid communication, coordination, problem-solving, and project management skills, along with an interest in technology and education.

Key Responsibilities

1. Client Consultation and Requirement Analysis

- Conduct requirement-gathering sessions with school management, administrators, and relevant stakeholders.
- Understand existing school workflows, operational challenges, and business requirements.
- Document functional requirements and translate them into appropriate ERP configurations.
- Coordinate with internal teams to address client-specific requirements.

2. ERP System Configuration

- Configure ERP modules, including student information, admissions, fee management, attendance, examinations, report cards, HR, and other relevant modules.
- Customize system settings to align with the school's operational processes and approved requirements.




- Validate configured modules to ensure accuracy and functionality before deployment.

3. Data Migration and Validation

- Coordinate the collection of existing student, staff, academic, and financial data from schools.
- Review and validate data formats, completeness, and accuracy before migration.
- Coordinate data import into the SchoolCanvas platform and verify the migrated information.
- Identify discrepancies and work with the relevant teams to resolve data-related issues.

4. Implementation Planning and Project Coordination

- Develop and maintain implementation plans, timelines, milestones, and deliverables for each assigned school.
- Coordinate with school representatives and internal teams to ensure timely completion of implementation activities.
- Monitor project progress, identify potential delays, and communicate risks proactively.
- Maintain implementation documentation, progress reports, and project status updates.

5. Training and User Enablement

- Conduct structured training sessions for school administrators, teachers, accountants, and other end users.
- Explain system features, workflows, reports, and module-specific functionalities.
- Prepare user guides, training materials, and process documentation as required.
- Ensure users are comfortable and confident in using the ERP system.

6. Change Management and Stakeholder Communication

- Facilitate the transition from existing manual processes or software systems to SchoolCanvas ERP.
- Address user concerns and communicate system changes clearly to minimize operational disruption.
- Encourage user adoption and ensure alignment between school requirements and system capabilities.

7. Technical Troubleshooting and Issue Resolution

- Identify, analyse, and resolve functional and configuration-related issues encountered during implementation.
- Coordinate with the technical and support teams to resolve complex issues and integration requirements.
- Track reported issues, monitor resolution progress, and communicate updates to stakeholders.

8. Post-Implementation Support

- Provide implementation-related assistance during and after the go-live period.
- Monitor system adoption and ensure that critical workflows are functioning as expected.




- Conduct follow-up sessions to address user queries and reinforce training.
- Coordinate with the customer support team to ensure a smooth handover and continued customer satisfaction.

Required Qualifications
- B.Tech / B.E. in Information Technology, Computer Science, or a related discipline; BCA or an equivalent qualification is also acceptable.
- Freshers and candidates with relevant experience may apply, depending on the organisation's hiring requirements.
- Basic understanding of databases, data handling, software configuration, and system integration.
- Strong verbal and written communication skills.
- Willingness to travel to schools and client locations as required.

Required Skills and Competencies
- Strong analytical and problem-solving abilities.
- Excellent interpersonal and client-handling skills.
- Good planning, coordination, and time-management capabilities.
- Ability to manage multiple implementation projects and meet deadlines.
- Attention to detail, particularly in data validation and system configuration.
- Ability to learn new software applications and explain technical concepts to non-technical users.
- Proficiency in MS Excel, Word, and other standard productivity tools.
- A customer-centric approach with a strong sense of ownership and accountability.
- Ability to collaborate effectively with cross-functional teams.

Key Performance Expectations Performance in this role will be evaluated based on:
- Timely completion of ERP implementation milestones.
- Accuracy and completeness of migrated data.
- Quality of system configuration and implementation deliverables.
- Effectiveness of user training and adoption.
- Responsiveness in resolving implementation-related issues.
- Compliance with implementation processes and documentation standards.
- Client satisfaction and successful transition to post-implementation support.

Why Join SchoolCanvas?
- Opportunity to work with a technology-driven education solutions company.
- Exposure to ERP implementation, project coordination, data management, and customer success.
- Opportunity to interact with educational institutions and understand their operational requirements.
- A collaborative work environment that encourages continuous learning and professional development.
- The opportunity to contribute to the digital transformation of the education sector.

If you are passionate about technology, enjoy working with clients, and want to make a meaningful impact on the education sector, we invite you to join the SchoolCanvas team. Pay: From ₹20,000.00 per month

Work Location: In person

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