EMEA Training Content Developer / Change Consultant (Bengaluru)

EMEA Training Content Developer / Change Consultant (Bengaluru)

24 Oct
|
Synectics Apac
|
Bengaluru

24 Oct

Synectics Apac

Bengaluru

Key Responsibilities

- Training Content Development

- Design and develop training materials, including e-learning modules, user guides, job aids, simulations, and presentations.

- Translate HR system and process changes into transparent, practical, role-based learning content.

- Customize training materials for different user groups and deployment phases.

- Update training content based on system changes, stakeholder feedback, and user requirements.

- Support User Acceptance Testing (UAT), deployment readiness, and training delivery activities.

- Gather training feedback and recommend improvements to enhance learning effectiveness.

- Change Management &
- Network Coordination

- Coordinate and support the Change Network, including Change Ambassadors and Champions.

- Organize onboarding sessions, regular touchpoints, and drop-in sessions for change stakeholders.

- Provide Change Champions with the necessary communication materials, toolkits, and enablement resources.

- Maintain and update the Change Network SharePoint site, ensuring information is accurate, organized, and accessible.

- Track change readiness and adoption, identify potential risks, and recommend mitigation measures.

- Support change impact assessments and ensure follow-up actions are completed.

- Program &

- Project Coordination

- Monitor and manage the program mailbox, ensuring timely responses and appropriate query resolution.

- Maintain project trackers, program logs, reporting templates, and documentation.

- Coordinate meetings, prepare agendas, record meeting minutes, and track action items.

- Support the planning and execution of workshops, briefings, training sessions, and program events.

- Coordinate activities across multiple workstreams and geographies to ensure smooth program delivery.

- Communications &

- Stakeholder Engagement

- Draft, review, and edit communications for email, intranet, newsletters, and other channels.

- Develop presentations, FAQs, toolkits, and supporting communication materials.

- Collaborate with HR workstream leads,



change and communications teams, and business stakeholders.

- Support consistent messaging and stakeholder engagement throughout the transformation journey.

Required Skills &

- Qualifications

- Experience in change management, stakeholder engagement, training coordination, or program support within an HR or People transformation environment.

- Good understanding of HR processes, People functions, and organizational ways of working.

- Hands-on experience developing training content for HR systems or ERP implementations.

- Experience working in project or program environments, preferably involving large-scale transformation initiatives.

- Exposure to HR system implementations such as Workday, SAP SuccessFactors, or Oracle HCM.

- Strong written and verbal communication skills, with the ability to simplify complex processes into user-friendly content.

- Excellent organizational and coordination skills, with the ability to manage multiple priorities and workstreams.

- Experience engaging with stakeholders and coordinating activities across multiple countries or geographies.

- Proficiency in Microsoft 365 applications, including PowerPoint, Word, Excel, SharePoint, and Teams.

- Comfortable using AI productivity tools such as Microsoft Copilot and Claude.

Preferred Candidate Profile

- Experience supporting HR transformation or change adoption programs across EMEA or other global regions.

- Strong skills in training material development, process documentation, and presentation creation.

- Familiarity with change readiness assessments, stakeholder networks, and adoption tracking.

- Ability to work independently, manage competing deadlines, and collaborate effectively with cross-functional teams.

- A proactive, detail-oriented approach with a strong focus on employee experience and continuous improvement.

Key Competencies

- Training content development

- Change management and adoption

- HR transformation and process understanding

- Project coordination and stakeholder management

- Communication and documentation

- Microsoft 365 and SharePoint

- AI-enabled productivity and content creation

📌 EMEA Training Content Developer / Change Consultant (Bengaluru)
🏢 Synectics Apac
📍 Bengaluru

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