24 Oct
|
Synectics Apac
|
Bengaluru
24 Oct
Synectics Apac
Bengaluru
Key Responsibilities
- Training Content Development
- Design and develop training materials, including e-learning modules, user guides, job aids, simulations, and presentations.
- Translate HR system and process changes into transparent, practical, role-based learning content.
- Customize training materials for different user groups and deployment phases.
- Update training content based on system changes, stakeholder feedback, and user requirements.
- Support User Acceptance Testing (UAT), deployment readiness, and training delivery activities.
- Gather training feedback and recommend improvements to enhance learning effectiveness.
- Change Management &
- Network Coordination
- Coordinate and support the Change Network, including Change Ambassadors and Champions.
- Organize onboarding sessions, regular touchpoints, and drop-in sessions for change stakeholders.
- Provide Change Champions with the necessary communication materials, toolkits, and enablement resources.
- Maintain and update the Change Network SharePoint site, ensuring information is accurate, organized, and accessible.
- Track change readiness and adoption, identify potential risks, and recommend mitigation measures.
- Support change impact assessments and ensure follow-up actions are completed.
- Program &
- Project Coordination
- Monitor and manage the program mailbox, ensuring timely responses and appropriate query resolution.
- Maintain project trackers, program logs, reporting templates, and documentation.
- Coordinate meetings, prepare agendas, record meeting minutes, and track action items.
- Support the planning and execution of workshops, briefings, training sessions, and program events.
- Coordinate activities across multiple workstreams and geographies to ensure smooth program delivery.
- Communications &
- Stakeholder Engagement
- Draft, review, and edit communications for email, intranet, newsletters, and other channels.
- Develop presentations, FAQs, toolkits, and supporting communication materials.
- Collaborate with HR workstream leads,
change and communications teams, and business stakeholders.
- Support consistent messaging and stakeholder engagement throughout the transformation journey.
Required Skills &
- Qualifications
- Experience in change management, stakeholder engagement, training coordination, or program support within an HR or People transformation environment.
- Good understanding of HR processes, People functions, and organizational ways of working.
- Hands-on experience developing training content for HR systems or ERP implementations.
- Experience working in project or program environments, preferably involving large-scale transformation initiatives.
- Exposure to HR system implementations such as Workday, SAP SuccessFactors, or Oracle HCM.
- Strong written and verbal communication skills, with the ability to simplify complex processes into user-friendly content.
- Excellent organizational and coordination skills, with the ability to manage multiple priorities and workstreams.
- Experience engaging with stakeholders and coordinating activities across multiple countries or geographies.
- Proficiency in Microsoft 365 applications, including PowerPoint, Word, Excel, SharePoint, and Teams.
- Comfortable using AI productivity tools such as Microsoft Copilot and Claude.
Preferred Candidate Profile
- Experience supporting HR transformation or change adoption programs across EMEA or other global regions.
- Strong skills in training material development, process documentation, and presentation creation.
- Familiarity with change readiness assessments, stakeholder networks, and adoption tracking.
- Ability to work independently, manage competing deadlines, and collaborate effectively with cross-functional teams.
- A proactive, detail-oriented approach with a strong focus on employee experience and continuous improvement.
Key Competencies
- Training content development
- Change management and adoption
- HR transformation and process understanding
- Project coordination and stakeholder management
- Communication and documentation
- Microsoft 365 and SharePoint
- AI-enabled productivity and content creation
📌 EMEA Training Content Developer / Change Consultant (Bengaluru)
🏢 Synectics Apac
📍 Bengaluru