- Leadership and decision-making
- Excellent communication and interpersonal skills
- Guest complaint handling and conflict resolution
- Knowledge of hotel operations and SOPs
- Staff supervision and teamwork
- Problem-solving under pressure
- Emergency response awareness
- Time management and multitasking
- Qualified grooming and hospitality etiquette
- Basic knowledge of hotel management systems and billing procedures.
Preferred candidate profile
📌 Duty Manager (New Delhi)
🏢 Hotel Queen Road
📍 New Delhi
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