Job Summary The prospect: Director-TMT-Business Consulting PI-CNS - BC - FINANCE - Chennai

Your key responsibilities

- Service Delivery and Process Leadership
- Independent Service Delivery Leader of PTP COE across all regions in Finance GBS
- Accountable and responsible for Service Quality and Customer Centricity Assurance
- Business Partnership with the commercial teams whenever required
- Exert and Drive significant influence on upstream and downstream process Integration to drive end to end process Efficiency, Effectiveness and Standardization
- Create P2P process community made up of regional SMEs to ensure alignment across regions and share common issues and best practice.
- Internal and External Audit & Compliance Management (including SOX)
- Provide leadership and technical direction for the Finance staff of the region and develops a vision and strategy for operational excellence
- Own and maintain Country /regional level transactional Issue / Action Tracker for P2P and Govern closure of open items
- Manage operating manpower requirements based on Annual operating plan (AoP) for the process tower; achieve constant efficiency in the GCCs operational capacity
- Provide relevant inputs to the GCC Head during the budgeting exercise for P2P resources; monitor financial performance versus the budget so that areas of unsatisfactory performance are identified & rectified
- Keep abreast with the regulatory framework and guidelines; guide the team on the same to ensure that operational procedures are in alignment with such guidelines Operational Excellence
- Define the objectives; Cascade and co-own actions, KPIs & goals to the team members
- Act as a single point of escalation for all the operational issues pertaining to the region; effectively resolve the same by influencing requisite internal / external stakeholders




- Review & publish requisite / ad-hoc financial MIS / reports and share it with the concerned stakeholders to aid decision making
- Ensure all the operational areas are in alignment with procedural / legislative controls of the specified region (work in close collaboration with the process managers) & adhere to the agreed SLAs & TAT
- Act as a change agent; Identify and deliver process excellence and continuous improvement programs with focus on all the operational activities Location, Regional SPOC and Stakeholder Management
- GBS Relationship Manager/SPOC during BAU and any New Transition Phase as a Secondary Responsibility
- Accountable for resolving issues which require collaboration with multiple CoEs within GBS
- Third level Escalation Point for Country Finance Controller / Regional CFOs/ Functional Heads for all Finance Processes
- Participate during Regional/Country Level Monthly Process Performance Review Meetings
- Maintain Country Level Strategic Issue / Action Tracker and ensure closure of open items
- Coordinate Change Management for future changes in the upstream or downstream processes
- Develop and maintain strong proactive relationships with internal stakeholder to ensure coordination & optimal performance
- Nurture ecosystem partnerships with the stakeholders (vendors, auditors, authorities etc.) to deliver superior business operations




- Review vendor performance and anticipate risks/escalations; Ensure capitalization of possible synergies and contingency planning as needed
- Drive the implementation of effective governance, compliance, and risk management frameworks across the capability centre to drive holistic performance and maintain reputation
- Ensure pro-active input into preventative actions to address key business risks; Manage issues to mitigate impact and risk by early detection & involvement
- Champion the embedding of a compliance culture within the respective team members
- Act in the capacity of Role-model; uphold the highest standards of professional conduct, ethics and integrity
- Plan and ensure optimal staffing levels for meeting operational demands
- Build a strong leadership pipeline through hiring, internal movements, succession planning, talent reviews etc.
- Drive a performance driven culture by timely monitoring, review and performance feedback to the team members
- Drive capability building initiatives through identified programs in learning and development, career management, mentoring, coaching etc.
- Ideate and deploy people initiatives across employee life cycle to drive superior employee engagement & retention of key performers

Skills and attributes To qualify for the role you must have Qualification

- Master of Business Administration

Experience

- 15-20 years

What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

Location - Chennai, TN, IN, 600113

📌 Director - Business Consulting PI (India)
🏢 EY
📍 India