We are looking for an experienced Desktop Laptop Support Engineer (L2) to provide advanced end-user support for desktops, laptops, peripherals, Windows OS, and Microsoft 365 applications.

- Windows 10/11 Administration
- Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Active Directory Microsoft Entra ID (Azure AD)

- In Autopilot understanding

- Hardware Software Troubleshooting
- VPN, DNS, DHCP, Network Connectivity

- Printer Peripheral Support

- ServiceNow / Jira ITSM
- Resolve L2 desktop, laptop, and application-related incidents.
- Manage device provisioning, imaging, patching, and software deployment.
- Support Autopilot-managed devices and endpoint compliance.
- Handle user account administration and access management.
- Ensure ticket resolution within SLA and maintain high user satisfaction.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 DESKTOP/LAPTOP/MAC OPERATING SYSTEM - DESKTOP SUPPORT Professional (Pune)
🏢 Zensar
📍 Pune