Job Summary This position is open with Bajaj Finance ltd.

- To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.

Responsibilities

- Do analysis for monitoring suspect transactions.
- Report the findings within timelines to the senior management.
- Investigation Root Cause Analysis of fraud/dispute cases
- Analysis of Direct Fraud Trends Investigation/Action to be taken for limiting the risks.
- Ensure proper handholding on all Automation process RCU projects. Continuously improvement on TAT.
- Share trigger-based data at field for investigation and coordinate with them for timely closure
- Ensure error free dashboards are circulated within defined period
- Understand complete various processes and prepare data reports / Dashboard
- Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
- Coordination within RCU Field team (Rural Urban) to ensure the field investigation is done in defined time.
- Propose new strategy for field and HO team to prevent malpractice.
- Propose changes in system and daily reporting in favor of RCU unit.
- Introduce new technology or new ways to control fraud.
- Internal Clients: Roles you need to interact with inside the organization to enable success in your day to day work. Risk Team: To understand and align on policy changes and ascertain impact. Customer Service,



Product and Sales Teams: To understand market challenges and recent fraud trend or complaints related to fraud. Business: To align on the RCU controls that directly impacts the business processes, including Cost, TAT or Customer Experience.
- External Clients: Roles you need to interact with outside the organization to enable success in your day to day work. Vendors Channel Partners: - Need to connect specially with Business channel partners on fraud awareness / Providing training / for investigation point of view.

Required Qualifications and Experience

- Educational Qualifications: Minimum Qualification: Graduation (BE/ BTech/ MCA, MBA (IT/ Operations) preferred)
- Work Experience: Should at least have 2-3 years of experience in similar industry.
- Must have Valuable Excel knowledge. Having SQL Power BI knowledge would be preferred.
- Good knowledge of Credit Card business.

Role: Operational Risk, Industry Type: Banking, Department: Risk Management & Compliance, Employment Type: Full Time, Permanent Role Category: Operations / Strategy Education UG: Any Graduate PG: Any Postgraduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills automation credit cardcustomer experiencecustomer servicedashboardfield investigationfinancefraud monitoringoperationspower biroot cause analysissalessql

📌 Deputy Manager - MFI Risk (Pune)
🏢 Bajaj Finance
📍 Pune