- Build and maintain robust, long-term relationships with corporate clients through regular communication, proactive support, and effective account coordination.
- Serve as the primary point of contact for corporate clients, trainers, and internal stakeholders, ensuring clear communication and alignment on training objectives, expectations, and timelines.
- Coordinate and manage corporate training programs end-to-end, including planning, scheduling, participant coordination, and execution across multiple clients.
- Manage participant coordination for online certification programs and corporate training initiatives, ensuring timely communication and a seamless learning experience.
- Coordinate trainer allocation, session scheduling, and calendar management to ensure optimal resource utilization and smooth program delivery.
- Monitor training quality and participant experience,



proactively addressing concerns and ensuring consistent service standards.
- Conduct post-training follow-ups with corporate clients and participants to gather feedback, evaluate training effectiveness, and identify opportunities for continuous improvement.
- Coordinate and provide operational support for face-to-face retail training batches, ensuring effective scheduling, participant communication, and smooth execution.
- Maintain and regularly update the internal trainer calendar, ensuring accurate scheduling, trainer availability, and coordination across training programs.
- Collaborate with internal departments to resolve operational challenges, streamline coordination, and ensure the timely delivery of training programs.

📌 Customer Support & Operations Executive (Noida)
🏢 BLUE OCEAN
📍 Noida