Key Responsibilities:-

- Handle inbound calls and queries from recruiters and jobseekers.
- Understand customer concerns and provide appropriate solutions.
- Assist recruiters with job posting, candidate search, and platform-related queries.
- Assist jobseekers with job search, applications, and profile-related queries.
- Ask relevant questions to understand customer requirements.
- Maintain accurate records of customer interactions in CRM.

Role: Customer Success - Other, Industry Type: Internet, Department: Customer Success, Service & Operations, Employment Type: Full Time, Temporary/Contractual Role Category: Customer Success Education UG: Any Graduate read more

Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportInbound ProcessVoice SupportFluent English Customer ServiceVoice ProcessInbound CallsCustomer HandlingSolving QueriesQuery ResolutionCommunication SkillsCSE

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