Rapid Care is hiring Customer Support Executives for its RCM (Revenue Cycle Management) Helpdesk Team in Saidapet, Chennai.

Role & Responsibilities

- Handle queries and support requests for the RCM Helpdesk via calls, email and chat
- Understand customer issues, provide accurate information and resolve them within defined timelines
- Escalate unresolved issues to the right team and follow up until closure
- Maintain accurate records of every interaction in the system
- Meet quality and productivity targets

Candidate Requirements

- Valuable spoken and written English communication
- Freshers are welcome; experience in Customer Support, Voice Process or US Healthcare (RCM) is an added advantage
- Minimum qualification: 12th pass
- Must be comfortable working Night Shift from the Saidapet office
- Basic computer knowledge

Job Details

- Location: Saidapet, Chennai
- Work Mode: Work from Office
- Shift: Night Shift
- Salary: Based on interview performance, up to 20,000 net take-home per month

📌 Customer Support Executive - RCM Helpdesk (Night Shift) (Chennai)
🏢 Rapid Care
📍 Chennai