Job Summary

We are looking for a Customer Success Executive to build strong customer relationships, ensure customer satisfaction, and support clients.

Key Responsibilities

- Communicate with customers regularly to understand their requirements and feedback.

- Assist customers with queries, service requests, and issue coordination.

- Coordinate with internal technical and delivery teams to ensure timely resolution of customer concerns.

- Maintain customer records, track requests, and provide regular updates.

- Proactively follow up with customers to ensure satisfaction and a positive customer experience.

- Support customer retention and relationship-building initiatives.

Required Skills

- Excellent verbal and written communication skills.

- Valuable interpersonal, problem-solving, and coordination skills.

- Customer-oriented attitude with a willingness to learn.

- Basic knowledge of MS Office and email communication.

- Ability to work collaboratively with internal teams.

📌 Customer Success Executive (Noida)
🏢 Path Infotech
📍 Noida