– Customer Service Executive

Company: Ultimate Gyms Solutions

Location: Kurali Factory

Job Summary

We are looking for a Customer Service Executive to handle customer complaints, coordinate spare-part requirements, and ensure timely dispatch of parts while maintaining effective communication with customers and internal teams.

Key Responsibilities

- Attend and manage customer complaint calls and queries.
- Coordinate with customers to understand their spare-part requirements.
- Coordinate with the factory and warehouse team to check spare-part availability and requirements.
- Arrange and follow up on spare-part dispatches to ensure timely delivery.
- Maintain records of customer complaints, spare-part requests, and dispatch details.




- Follow up with customers to ensure issues are resolved and provide a satisfactory service experience.

Required Skills
- Positive communication and coordination skills.
- Basic computer knowledge and MS Excel proficiency.
- Problem-solving and customer-handling abilities.
- Ability to coordinate with warehouse, factory, and logistics teams.
- Strong follow-up and record-maintenance skills.

Experience 1–2 years of experience in customer service, after-sales support, or service coordination is preferred.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Executive (Kurali)
🏢 PRO ULTIMATE GYMS
📍 Kurali