We are hiring for customer service role at Kolkata Location!
Salary slab is up to : 21 K CTC, 16 K inhand
ANY 12TH PASS / FRESHER / GRADUATE FRESHER CAN APPLY*
Customer service is responsible for helping customers, answering their questions, resolving complaints, and ensuring a positive customer experience.
Key Roles and Responsibilities
1. Handling Customer Inquiries Answer customer questions about products, services, pricing, policies, and procedures through phone, email, chat, or in person.
2. Resolving Customer Complaints Listen to customer concerns, identify problems, and provide appropriate solutions in a skilled manner.
3. Providing Product and Service Information – Explain product features, service details, payment options, and company policies clearly and accurately.