Job highlights

- Collaborate with internal teams to enhance customer experience
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate responses to customer questions and concerns via chat.
- Utilize problem-solving skills to address complex customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Maintain high product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics, such as first call resolution rate and customer satisfaction scores.

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📌 Customer Service Advisor (Chat Process) (Pune)
🏢 BlackHardStone
📍 Pune