Handle inbound and outbound customer calls, emails, and inquiries. Assist customers with rental plans, product information, pricing, and service-related queries. Follow up with existing customers for rental renewals, extensions, and repeat orders.

Identify upselling and cross-selling opportunities to increase revenue. Convert customer inquiries and leads into successful rental bookings. Maintain customer records, follow-up details, and sales data in the CRM.

Coordinate with operations and service teams to resolve customer complaints and issues. Ensure timely follow-ups and maintain customer satisfaction. Achieve monthly sales, renewal, and customer retention targets.

Maintain qualified communication and build long-term customer relationships.

📌 Customer Representative Executive (Bengaluru)
🏢 Future Online Private
📍 Bengaluru