Job Responsibilities· Maintain positive relationships with existing customers. · Handle customer queries, complaints, and service-related issues. · Follow up with customers for pending payments and collections. · Ensure timely payment collection as per company policies. · Coordinate with customers regarding outstanding dues and payment status. · Maintain customer records, collection reports, and payment details. · Coordinate with internal teams to resolve customer issues. · Ensure customer satisfaction and support business growth.

Required

Skills· Good communication and negotiation skills. · Experience in customer handling and payment collection. · Strong follow-up and problem-solving abilities. · Basic computer knowledge and MS Excel skills. · Ability to maintain professional customer relationships.

Eligibility

Criteria· Graduate in any stream preferred. · 1–2 years of experience in customer relationship management, customer service, or collections. · Immediate joiners preferred.

📌 Customer Relationship Manager (Mumbai)
🏢 Saral Minerals And Chemicals India
📍 Mumbai