Company Description At Vamsi Art Printers Pvt. Ltd., we provide comprehensive, end-to-end printing solutions across Pre-Press, Press, and Post-Press stages. Our advanced in-house production facility manages everything from printing and binding to final delivery, allowing streamlined workflows and consistent quality.

We operate to international standards, focusing on reliability, precision, and customer satisfaction. Clients benefit from our flexibility in order handling, fast turnaround times, and competitive pricing. This integrated approach makes Vamsi a trusted partner for diverse printing and packaging needs.

Role Description The Customer Relationship Management Manager is a full-time, in office role based in Hyderabad. This position is responsible for overseeing customer relationship strategies, managing key accounts, and ensuring a high level of client satisfaction across the printing lifecycle. Day-to-day activities include tracking and analyzing customer data, segmenting markets, coordinating sales and service teams, and following up on orders from pre-press through delivery.

The role involves managing CRM tools, monitoring customer feedback, and resolving issues in a timely and professional manner. The Manager will collaborate with production, sales,



and logistics teams to align customer expectations with operational capabilities and support business growth.

Qualifications

- Strong Analytical Skills to interpret customer data, identify trends, and support data-driven decision-making.
- Excellent Communication abilities to interact with clients, coordinate with internal teams, and present updates clearly.
- Sales and Market Segmentation skills to identify target customer groups, develop relationship strategies, and support revenue growth.
- Project Management capabilities to oversee customer projects, manage timelines, and ensure smooth delivery across pre-press, press, and post-press stages.
- Experience using CRM systems and basic proficiency in MS Office or similar productivity tools.
- Proven background in customer-facing roles, preferably in printing, manufacturing, or related industries.
- Bachelor’s degree in Business, Marketing, Management, or a related field; relevant certifications in CRM or project management are an advantage.
- Ability to work on-site in Hyderabad, prioritize multiple accounts, and maintain a customer-focused approach under tight deadlines.

📌 Customer Relationship Management Manager (Hyderabad)
🏢 Vamsi Art Printers
📍 Hyderabad