Customer Relationship Executive (CRE)

Company: Cookscape Interiors & Beyond

Location: Nandanam, Chennai

Experience: 03 Years

Qualification: Any Graduate / Diploma

Employment Type: Full-Time, Work from Office

Job Summary

We are looking for a Customer Relationship Executive to manage customer enquiries, make outbound calls, follow up with prospective customers, and schedule showroom visits for our home interior design services.

Key Responsibilities

- Make outbound calls to prospective customers using CRM leads.
- Follow up regularly with new enquiries, interested customers, and postponed appointments.
- Confirm showroom appointment dates and timings with customers.
- Collect floor plans and project details from interested customers and coordinate with the sales team.
- Maintain accurate customer records, call remarks, follow-up dates, and appointment status in the CRM.
- Ensure timely follow-ups and avoid missing assigned leads.





Required Skills

- Good communication and telephone etiquette.
- Customer handling, persuasion, and follow-up skills.
- Basic computer knowledge and CRM proficiency or willingness to learn.
- Positive organizational skills and attention to detail.

Eligibility

- Freshers and experienced candidates may apply.
- Experience in telecalling, telesales, customer support, lead generation, or CRM operations is an advantage.

Job Highlights

- Work with an established home interiors brand.
- Gain experience in CRM, customer relationship management, and sales coordination.
- Chance to develop communication and customer conversion skills.

Interested candidates can apply through Naukri with their updated resume.Role & responsibilities

📌 Customer Relationship Executive (Chennai)
🏢 COOKSCAPE
📍 Chennai