Job Title : Customer Support

Job Type : 3month of Internship + Full Time

Location Preferred : Bengaluru.

Key Responsibilities

- Make outbound calls to customers as per the daily calling list.
- Educate customers about products, services, offers, and processes.
- Understand and record customer concerns and feedback.
- Ask relevant questions to understand the customer’s experience.
- Identify common customer issues and share them with the team.
- Maintain accurate call records and update the CRM/system.
- Follow up with customers wherever required.
- Escalate important or unresolved concerns to the concerned team.
- Maintain a polite, professional, and customer-friendly approach during calls.
- Achieve daily calling and feedback targets.

Skills Required

- Good communication skills.
- Comfortable speaking with customers over the phone.
- Basic knowledge of English and local language.
- Positive listening and understanding skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.

📌 Customer Relations Manager (Bengaluru)
🏢 Akshayakalpa Organic
📍 Bengaluru