Job Title: CRM Executive Location: Chandigarh Experience: 0–2 Years Job Responsibilities: Handle and resolve customer complaints related to dine-in, food quality, service, and Zomato/Swiggy orders.

Monitor

Google ratings, online reviews, and customer feedback. Work on strategies to improve restaurant ratings and customer satisfaction. Coordinate with restaurant managers to resolve recurring customer issues. Identify ways to improve dine-in experience, staff behaviour, and service quality. Follow up with customers to ensure satisfactory complaint resolution. Maintain customer feedback records and prepare outlet-wise reports. Suggest ideas to increase repeat visits and improve customer loyalty.

Requirements: Valuable communication and problem-solving skills. Basic knowledge of customer handling and review management. Freshers and candidates with 0–2 years of experience can apply.

📌 Customer Relations Executive (Chandigarh)
🏢 M/s Dum Noorani
📍 Chandigarh