We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Kerala and Tamil Nadu. This role is ideal for freshers looking to start their career in customer service. As a Customer Care Executive, you will be the first point of contact for our customers, providing them with assistance and support regarding our products and services.

Your primary responsibility will be to handle inbound calls, address customer inquiries, and resolve issues in a timely and professional manner.

Key responsibilities include: 1. Responding to customer inquiries via telephone in a explicit and friendly manner.

- Providing accurate information about products and services.
- Assisting customers with their concerns and resolving issues effectively.
- Maintaining customer records and updating information as necessary.
- Collaborating with team members to improve customer service processes.

Required skills for this role include proficiency in Malayalam, excellent communication skills, and a positive attitude towards customer service. If you are a motivated individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

This job is provided by Shine.com

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