24 Oct
|
Excella Business Services
|
Chennai
24 Oct
Excella Business Services
Chennai
Handle inbound and outbound calls with prospective clients.
Conduct initial information gathering and case screening using approved intake procedures and scripts.
Explain the client intake process clearly and professionally.
Schedule consultations with attorneys and legal representatives.
Maintain accurate records, client information, and call notes within CRM systems.
Follow up with prospective clients regarding consultations and required documentation.
Provide compassionate support while handling sensitive and confidential mattersRole & responsibilities
Preferred candidate profile
📌 Customer Care Executive - From Chennai-US Shift
🏢 Excella Business Services
📍 Chennai