Customer Care Executive / Front Office Executive (Kochi)

Customer Care Executive / Front Office Executive (Kochi)

24 Oct
|
Redfesto
|
Kochi

24 Oct

Redfesto

Kochi

- The Front line Executive will be responsible assisting walk-in customers, coordinating sales activities, and ensuring smooth front-office operations. This role is ideal for someone who enjoys interacting with people, providing solutions, and working in a energetic retail environment.

- Key Responsibilities
- Welcome and assist walk-in customers professionally.

- Handle customer enquiries through phone calls, WhatsApp, and other communication channels.

- Understand customer requirements and guide them towards suitable products.

- Coordinate with the sales team regarding product availability, orders, and follow-ups.

- Maintain customer records and update enquiries.

- Support billing coordination, order processing, and day-to-day front-office activities.

- * Ensure excellent customer satisfaction and build long-term customer relationships.

- Candidate Requirements

📌 Customer Care Executive / Front Office Executive (Kochi)
🏢 Redfesto
📍 Kochi

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