Key Responsibilities

- Make outbound calls to prospective and existing customers.

- Handle incoming inquiries and provide accurate information about the company's products and services.

- Follow up with leads generated through digital marketing campaigns, social media, and other sources.

- Explain product features, offers, and services to potential customers.

- Maintain and update customer databases, call records, and lead status.

- Schedule customer meetings and appointments, wherever required.

- Address basic customer queries professionally and escalate complex issues to the concerned team.

- Maintain professional communication and ensure a positive customer experience

Skills

- Freshers and experienced candidates can apply.

- Excellent verbal communication and interpersonal skills.

- Proficiency in Hindi and English; knowledge of additional regional languages is an advantage.

- Basic computer knowledge and familiarity with MS Excel.

- Ability to work independently and as part of a team.

Pay: ₹17,000.00 - ₹30,000.00 per month

Perks

- Cell phone reimbursement

- Internet reimbursement

- Provident Fund

Work Location: In person

📌 Customer Care Executive (Jalandhar)
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📍 Jalandhar