- Handle customer inquiries and resolve issues professionally and courteously.

- Provide product information and recommendations to customers.

- Ensure customer satisfaction by resolving complaints and concerns promptly.

- Collaborate with internal teams to improve overall customer experience.

- Maintain accurate records of customer interactions and transactions.

- Continuously update knowledge of products, services, and policies.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Role: Customer Retention - Non Voice,

Industry Type: Retail,

Department: Customer Success, Service & Operations,

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education

UG: Any Graduate

PG: Any Postgraduate

Key Skills analytical skillscommunication and interpersonal skillscommunication skillscustomer carecustomer experiencecustomer satisfaction

📌 Customer Care Associate (Nagpur)
🏢 Shoppers Stop
📍 Nagpur