We have requirement for Customer Relationship Manager (CRM) for our Service Department.

RESPONSIBILITIES

- Resolving customer concerns.
- Customer experience at the dealership showroom and supporting in their follow-ups.
- Ensure Customer Satisfaction.
- Complaint Management.
- Feedback collection.
- Customer home visit as & when required.

EXPERIENCE: Minimum 3 to 5 Years experience in similar role only in automobile sector. EDUCATION - ANY GRADUATE / BBA /MBA

REQUIRED SKILLS

- Good communications skill,
- Teamwork and leadership Skills,
- Customer Orientation,
- Problem-Solving Skills,
- Knowledge of Company Products and Services.

Local candidates are given more preferences.

Employee Facilities Include:

· Attractive salary packages

· Performance incentives and bonuses

· ESIC and EPF benefits

· Regular appraisals

· Continuous training and development

· Clear career paths for growth

· Staff accommodation for outstation candidates

· Staff lunch room with AC facility

Career Path- CRM---> Asst AWM----> WM----> SM----> AGM----> GM

Job Types: Full time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Food provided
- Provident Fund

Work Location: In person

📌 CRM Service (Sambalpur)
🏢 M/S INFINITY VENTURES
📍 Sambalpur