Industry: Plastic Manufacturing

Location: Dalhousie, Kolkata, West Bengal

Experience: 3–8 Years

Salary: ₹35,000–₹40,000 per month

Job Summary

We are looking for a results-oriented CRM Sales Lead to manage B2B sales operations and develop long-term customer relationships across the packaging, printing, signage, and related industrial product segments. The role involves managing the sales pipeline, generating business opportunities, maintaining customer accounts, and using CRM tools to improve sales performance and customer retention.

Key Responsibilities

- Manage the complete sales cycle, including lead generation, customer follow-ups, quotations, negotiations, and order closure.
- Identify and develop new business opportunities through customer enquiries, dealers, packaging businesses, printers, and signage manufacturers.
- Build and maintain strong relationships with existing and prospective B2B customers to drive repeat business and revenue growth.
- Prepare quotations and coordinate with production, printing, and dispatch teams to ensure timely order execution.
- Monitor sales targets, lead conversion, customer retention, and follow-up activities.
- Maintain accurate and updated customer records, sales reports, and pipeline information in the CRM system.
- Prepare periodic sales performance reports and share business updates with management.




- Coordinate and guide sales or customer support team members, where applicable.
- Monitor market trends, competitor activities, pricing, and customer requirements to identify growth opportunities.

Required Qualifications and Skills
- Graduate in any discipline. An MBA or PGDM in Sales and Marketing will be an added advantage.
- 3–8 years of experience in B2B sales, preferably in plastic manufacturing, packaging, printing, signage, or industrial products.
- Practical knowledge of CRM software such as Zoho, Salesforce, HubSpot, or similar platforms.
- Proficiency in MS Excel and sales reporting.
- Strong communication, negotiation, relationship management, and follow-up skills.
- Ability to understand product specifications and communicate technical details to customers.
- Proficiency in English, Hindi, and Bengali.
- A target-oriented approach with solid organisational and analytical skills.

Job Details Job Type: Full-time

Work Location: In-person

Compensation: ₹35,000–₹40,000 per month, depending on experience and suitability.

Interested candidates may apply through Indeed with an updated resume.

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s)

- Any experience in CRM sales - B2B

Work Location: In person

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